Privacy Policy of Claddagh Calligraphy
Claddagh Calligraphy ("our site," "we," "us," or "our") is committed to protecting the privacy and security of your personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use our online platform, engage with our services, or otherwise interact with us. Our activities include offering Human Resources Consulting services (Recruitment and Staffing, HR Policy Development, Employee Relations, Performance Management, Training and Development, Compensation and Benefits, Organisational Design, Onboarding Solutions) and providing Calligraphy services (Custom Calligraphy Art, Bespoke Stationery Design, Event Calligraphy, Engraving Services, Workshops and Classes).
1. Information We Collect
We collect various types of information in connection with the services we provide, which may include personal data. This information helps us to effectively deliver our Human Resources Consulting and Calligraphy services, improve our offerings, and communicate with you.
- Information You Provide Directly: This includes data you submit when you contact us, request a service, apply for a position (through our recruitment services), register for a workshop, or make a purchase. This may include your name, contact details (email address, phone number, physical address), professional history (for HR services), payment information, and any other information you choose to provide.
- Information Collected Automatically: When you visit our online platform, we may automatically collect certain information from your device, including your IP address, browser type, operating system, referring URLs, device identifiers, and information about how you interact with our site (e.g., pages viewed, time spent). This helps us understand user behavior and improve our site's functionality.
- Information from Third Parties: For our HR consulting services, we may receive information about job applicants or employees from third-party sources such as professional references, past employers, or publicly available profiles (e.g., LinkedIn), where permitted by law and with appropriate consent where required.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to deliver and enhance our services. Our legal bases for processing include performing our contractual obligations, complying with legal requirements, our legitimate interests, and, in certain cases, your consent.
- To Provide Services: To deliver Human Resources Consulting (Recruitment and Staffing, HR Policy Development, Employee Relations, Performance Management, Training and Development, Compensation and Benefits, Organisational Design, Onboarding Solutions) and Calligraphy services (Custom Calligraphy Art, Bespoke Stationery Design, Event Calligraphy, Engraving Services, Workshops and Classes).
- For Communication: To respond to your inquiries, provide customer support, send service-related notifications, and communicate about our offerings that may be of interest to you.
- For Improvement and Development: To understand how our services are used, conduct research and analytics, troubleshoot issues, and improve the functionality and design of our online platform and services.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, prevent fraud, protect our rights and property, and ensure the security of our services and users.
3. Sharing Your Information
We do not sell your personal data. We may share your information in limited circumstances with certain trusted parties:
- Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, website hosting, analytics, and marketing. These providers are granted access to your personal data only as necessary to perform their functions and are bound by contractual obligations to keep it confidential and secure.
- For HR Consulting Clients: When providing recruitment and staffing services, we may share relevant applicant information with prospective employers, with your explicit consent where required.
- Legal Requirements: We may disclose your information if required to do so by law, in response to a valid legal process (e.g., a court order or subpoena), or to protect our rights, privacy, safety, or property, and that of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
4. International Data Transfers
As an Irish company, we primarily process data within the European Economic Area (EEA). If we do transfer your personal data outside the EEA, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, or by transferring to countries deemed to provide an adequate level of data protection by the European Commission.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Under the General Data Protection Regulation (GDPR), you have certain rights concerning your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The precise retention period will depend on the type of data and our legal and regulatory obligations.
8. Cookies
Our online platform may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and support our marketing efforts. You can manage your cookie preferences through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your data protection rights, please contact us at:
Claddagh Calligraphy
14 Fitzwilliam Square East, Floor 3
Dublin, County Dublin, D02 X402
Ireland
You also have the right to lodge a complaint with the Irish Data Protection Commission if you believe your rights have been violated.